3CX is a leading IP PBX system with powerful functionality for demanding organisations. As one of the world’s only 3CX Solutions Providers, we can offer a truly integrated service, from licences and SIP Trunks to setup and support.
A World-Class Communications System
Designed to boost productivity and collaboration
UNIFIED COMMUNICATIONS
UNIFIED COMMUNICATIONS
Combine multiple systems into one with CRM and accounting software integration out of the box.
ENCOURAGE FLEXIBILITY
ENCOURAGE FLEXIBILITY
Perfect for remote workers and flexible working. Use the same number on deskphones, mobiles and computer softphones, anywhere in the world.
EASY TO SET UP AND MANAGE
EASY TO SET UP AND MANAGE
We’ll help every step of the way, including our own SIP Trunking service and hosting.
Enterprise Features For Any Business
Simple to use but packed with features for growing organisations
ADVANCED CALLING
ADVANCED CALLING
Create custom queues and call answer logic. Support your employees with call training features.
CRM INTEGRATION
CRM INTEGRATION
Link 3CX directly to your CRM, with calls assigned to records and click to call functionality.
COMPREHENSIVE MANAGEMENT
COMPREHENSIVE MANAGEMENT
Powerful dashboards allow drag and drop functionality and call management. Add and remove users, extensions and rules with ease.
POWERFUL REPORTING
POWERFUL REPORTING
Monitor and deliver on your SLAs with custom reports and wallboards on call performance throughout your business. Review key calling stats, KPIs and real-time data.
Helping you get the most out of 3CX
Gradwell is one of the world’s only official 3CX full Solution Providers. That means that we have an almost unique ability to support our customers through the entire 3CX lifecycle.
From discovery and specifications, to licences, SIP Trunks, connectivity, training and support, we can help you get the best out of 3CX unlike anyone else.
Used by thousands of organisations
Used by organisations around the world including
3CX is ideal for
HOSPITALITY
Used by thousands of hotels, 3CX is designed to make your staff more efficient and productive. Use automatic wake up calls, billing integration and more.
EDUCATION
With easy support for many extensions, schools and higher education facilities are increasingly turning to 3CX to make it easier for staff to collaborate.
CUSTOMER SUPPORT TEAMS
Take advantage of advanced call management and reporting. Manage support reps easily, providing training and monitoring progress.
3CX FAQ’s
What’s the difference between a 3CX phone system and my current on site PBX?
3CX is primarily deployed as a cloud managed service in a data centre, rather than as a physical on-site PBX. This removes the risk of any expensive repairs, offers a range of extra features and there is no need for any maintenance contracts.
How is 3CX different to other phone systems?
3CX is an open-source phone system with a user friendly management interface, which can be easily adapted for a diverse set of business needs.
How do I set up additional lines for my business?
Simply give our team a call on 01225 800800 and they can set up extra users in a matter of minutes.
Can I transfer my existing business number to Gradwell?
As long as we have a porting agreement in place with your current provider, we will be able to move over your business numbers. Our experienced team will complete the necessary porting documentation and manage the order through to completion.
Can I get 3CX on my mobile phone?
Yes! 3CX offers you access a ‘soft phone’ which is an app installed on your mobile phone. This will allow you to access all the features from your office phone and make calls from your office number.
Can I become a 3CX reseller?
Yes you can! If you would like more information on reselling 3CX services please check our partner program plan.
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